City Wealth Managers have turned to Armstrong Continuity to assist them in outsourcing Operational Resilience. Long believed to be the evolution of Operational Risk Management, city regulators have been working on iterations of Operational Resilience taking a stance that businesses should not just plan but expect to fail. They clearly need to understand their position and vulnerabilities in a modern market. Outsourced specialists, such as Armstrong Continuity, are being seen as Subject Matter Experts with which to partner, rather than just suppliers of services. The importance is the integration and embedding of experience into businesses, focused on their everyday work, ensuring continuity, resilience and strategy is focused both internally and externally.